Refund policy
Refund Policy
At Meonix, customer satisfaction is our priority.
We accept returns within 30 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Damaged or defective items:
If your order arrives damaged or defective, please contact us within 7 days of receiving it and include photos of the issue.
Non-returnable items:
- Gift cards
- Personalized products
- Items damaged through misuse
Refunds:
Once your return is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be issued to the original payment method.
Return shipping:
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Contact:
For refund requests, please contact us through our Contact Us page.