Refund policy

Refund Policy

At Meonix, customer satisfaction is our priority.

We accept returns within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be returned in its original packaging.
  • Proof of purchase is required.

Damaged or defective items:
If your order arrives damaged or defective, please contact us within 7 days of receiving it and include photos of the issue.

Non-returnable items:

  • Gift cards
  • Personalized products
  • Items damaged through misuse

Refunds:
Once your return is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be issued to the original payment method.

Return shipping:
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact:
For refund requests, please contact us through our Contact Us page.